STORE POLICY
Thank you for choosing Knox Blox Shop for your toy needs! We're delighted to have you visit our store. Please take a moment to review our store policies before making a purchase.
Made-to-Order Process & Shipping
We take pride in crafting each toy on-demand to ensure the highest quality for our customers. This means that every toy is created uniquely for your individual order. Please allow a reasonable processing time for us to handcraft your item.
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Once the order has been made, orders are shipped via USPS through standard shipping times.
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At this time, we do not offer international orders.
All Sales Are Final
Due to the personalized and made-to-order nature of our products, all sales are final. We strive to provide accurate product descriptions and images to assist you in making an informed decision. If you have any questions about our products, please feel free to reach out to us before placing your order.
Returns and Exchanges
Unfortunately, we cannot accept returns or exchanges. If your order arrives damaged or with any issues, please get in touch with us within 48 hours of pickup, and we will do our best to address the situation appropriately.
Payment Methods
At Knox Blox Shop, we strive to make your shopping experience as smooth and secure as possible. We currently accept a variety of payment methods for your convenience, including:
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Credit/Debit Cards (Visa, Mastercard, American Express, Discover), Wix Payments (processed directly and securely through our website), Google Pay, PayPal, and Venmo.
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PayPal:
You can securely pay for your order using your PayPal account or a credit/debit card through the PayPal platform. No PayPal account is required—simply choose the “Pay with Debit or Credit Card” option at checkout.
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Venmo:
If you prefer using Venmo, you can select it as a payment option during checkout and follow the prompts to complete your purchase securely.
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Google Pay:
Google Pay is available as a quick and secure checkout option for users with a Google account and connected payment methods. Just select Google Pay at checkout and authorize your purchase.
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Secure Transactions:
All payment methods offered are processed using secure and encrypted technology. We do not store or have access to your full payment details, and your privacy and security are our top priorities.
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Contact Us
If you have any questions, concerns, or need assistance, please don't hesitate to contact us. We value your satisfaction and are here to help!
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Thank you for your support of Knox Blox Shop. We appreciate your understanding of our policies and look forward to serving you with our handcrafted toys.
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Send us a message through our Contact page.